CRM timeline SIMULATED

A read-only view of what Ghost wrote. Each entry is checked against the version a rep approved.

Record changes

Walkthrough · Brightline Freight SYNTHETIC Renewal date:March 31, 2027 → December 31, 2026· confirmed by Maya Reyes

Activity

Walkthrough · Ostrava RoboticsSYNTHETICOct 7, 2026, 3:53 PM UTCSIMULATED✓ matches approved version

Task: Follow up on: Pilot results and the ROI summary · due 2026-10-14

Walkthrough · Ostrava RoboticsSYNTHETICOct 7, 2026, 3:53 PM UTCSIMULATED✓ matches approved version

Follow-up sent: Pilot results and the ROI summary Hi Petra, Congratulations on the pilot: 18% faster line changeover. Thanks for confirming you're about 450 people after the spin-off; I'll size the proposal on that. I'll put together the one-page ROI summary this week, including Jana Svoboda's maintenance savings. I'll address it to Tomas Hruby, who you mentioned has final sign-off. Best, Maya

Walkthrough · Ostrava RoboticsSYNTHETICOct 7, 2026, 3:53 PM UTCSIMULATED✓ matches approved version

To: petra.novak@ostravarobotics.cz

Pilot results and the ROI summary

Hi Petra, Congratulations on the pilot: 18% faster line changeover. Thanks for confirming you're about 450 people after the spin-off; I'll size the proposal on that. I'll put together the one-page ROI summary this week, including Jana Svoboda's maintenance savings. I'll address it to Tomas Hruby, who you mentioned has final sign-off. Best, Maya

Walkthrough · Halcyon ClinicsSYNTHETICOct 7, 2026, 3:13 PM UTCSIMULATED✓ matches approved version

Task: Daily engineering updates at 9am ET · due 2026-10-14

Walkthrough · Halcyon ClinicsSYNTHETICOct 7, 2026, 3:13 PM UTCSIMULATED✓ matches approved version

Follow-up sent: SUP-4471: next steps Hi Ben, I'm sorry the EHR sync has been failing; engineering is treating SUP-4471 as a P1. You'll have the written root-cause analysis by Friday, October 9. Engineering will send daily updates at 9am ET until it's fixed. Best, Maya

Walkthrough · Halcyon ClinicsSYNTHETICOct 7, 2026, 3:13 PM UTCSIMULATED✓ matches approved version

To: ben.whitaker@halcyonclinics.org

SUP-4471: next steps

Hi Ben, I'm sorry the EHR sync has been failing; engineering is treating SUP-4471 as a P1. You'll have the written root-cause analysis by Friday, October 9. Engineering will send daily updates at 9am ET until it's fixed. Best, Maya

Walkthrough · Brightline FreightSYNTHETICOct 7, 2026, 2:33 PM UTCSIMULATED✓ matches approved version

Task: Security review call, week of October 12, 2026 · due 2026-10-14

Walkthrough · Brightline FreightSYNTHETICOct 7, 2026, 2:33 PM UTCSIMULATED✓ matches approved version

Follow-up sent: Following up on today's call Hi Dana, Thanks for the time today. Great to hear all 140 seats are live. As Luis asked, I'll send over the SOC 2 Type II report and API rate-limit doc today. Next step on our side: Security review call, week of October 12, 2026. I have your renewal down for December 31, 2026. I understand the budget owner for the expansion is not decided yet. Best, Maya

Walkthrough · Brightline FreightSYNTHETICOct 7, 2026, 2:33 PM UTCSIMULATED✓ matches approved version

To: dana.okafor@brightlinefreight.com

Following up on today's call

Hi Dana, Thanks for the time today. Great to hear all 140 seats are live. As Luis asked, I'll send over the SOC 2 Type II report and API rate-limit doc today. Next step on our side: Security review call, week of October 12, 2026. I have your renewal down for December 31, 2026. I understand the budget owner for the expansion is not decided yet. Best, Maya

Walkthrough · Brightline FreightSYNTHETICOct 7, 2026, 2:13 PM UTCSIMULATED✓ matches approved version

Task: Security review call, week of October 12, 2026 · due 2026-10-14

Walkthrough · Brightline FreightSYNTHETICOct 7, 2026, 2:13 PM UTCSIMULATED✓ matches approved version

Follow-up sent: Following up on today's call Hi Dana, Thanks for the time today. Great to hear all 140 seats are live. As Luis asked, I'll send over the SOC 2 Type II report and API rate-limit doc today. Next step on our side: Security review call, week of October 12, 2026. I have your renewal down for December 31, 2026. I understand the budget owner for the expansion is not decided yet. Best, Maya

Walkthrough · Brightline FreightSYNTHETICOct 7, 2026, 2:13 PM UTCSIMULATED✓ matches approved version

To: dana.okafor@brightlinefreight.com

Following up on today's call

Hi Dana, Thanks for the time today. Great to hear all 140 seats are live. As Luis asked, I'll send over the SOC 2 Type II report and API rate-limit doc today. Next step on our side: Security review call, week of October 12, 2026. I have your renewal down for December 31, 2026. I understand the budget owner for the expansion is not decided yet. Best, Maya