Task: Daily engineering updates at 9am ET · due 2026-10-14
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Follow-up sent: SUP-4471: next steps Hi Ben, I'm sorry the EHR sync has been failing; engineering is treating SUP-4471 as a P1. You'll have the written root-cause analysis by Friday, October 9. Engineering will send daily updates at 9am ET until it's fixed. Best, Maya
To: ben.whitaker@halcyonclinics.org
SUP-4471: next steps
Hi Ben, I'm sorry the EHR sync has been failing; engineering is treating SUP-4471 as a P1. You'll have the written root-cause analysis by Friday, October 9. Engineering will send daily updates at 9am ET until it's fixed. Best, Maya